Central Auto Parts CO 80221

d

donnie ackerman

Order to part at the beginning of December. I got and paid for the install. I had it installed with in a day. Turns out it was defective. Next day called Ed said he would have another one brought in. Now it's January 23 ive called three time a week since 29th to see if it had arrived. Ed kept saying any day I'll contact you when it in The website says labor and parts warranty is covered. Ed never offered or mentioned labor as a separate purchase. I just showed up to the yard, and they won't give me the new part unless I bring the old one back. But I can't get the old one-off unless I pay for shop bay space while the Jeep's sitting there without an axle. So now I just paid for an installation of a defective part. Now i need to go get another part or pay for installation and bay space before I can get the new one. Ed has been rude. Pickup yard gives no options I offered a check or hold on a card till I brought the old one back. They won't refund me till I give the old one back. Either way I'm paying for installation twice and shop space to have nothing and have to do it all again once I get a part.

J

J Q

Great place to order parts from! I ordered a sterring column for a 2000 Ford Taurus and Francisco found the part and it was ready to pick up within a week. I took the part to my mechanic and they needed a different sterering column and I was able to return it.. Patricia and Seth in sales took great care of me and made the return process seamless. I would recommend them to anyone looking for parts especially hard to find parts.

D

Daniel Trejo

I went to pick up used parts from this business. The parts were quickly loaded into the vehicle without giving me a meaningful chance to inspect them first. After looking at them more closely, they were heavily rusted and in poor condition. I tried calling while outside the office but no one answered, even though I could see people inside. When I called from a different number, someone answered but transferred me to voicemail after I mentioned returning the parts. After about 30 minutes of waiting for someone to open the door I was told my options are return the parts but pay a high restocking fee or keep the useless parts. Very frustrating experience