A-1 Towing & Recovery VA 22310

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Kayla Foster

I had an awful experience with the towing company that is used by my apartment management. My rental car was towed, and when I picked it up, it was obvious someone had driven it and eaten inside the vehicle — there were crumbs, food wrappers, and the gas tank was completely empty, and the tires were low. This is extremely unprofessional and unacceptable. I’ve filed a report with Virginia Consumer Affairs and attached photo evidence showing the condition of the car after it was released. All apartment companies and other agencies who contract A1 Towing to tow for their property should seriously reconsider doing business with this towing company and take responsibility for the contractors they allow on their property. The attached photos are the day before and from this morning after I picked it up.

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Jamie Zehren

Rude, unprofessional, and illegal. Yes, I said illegal. I didn’t know it was the law to tow someone from their apartment parking lot with a lot sticker without any notice. The apartment complex was even surprised, and said they’re not supposed to do that. Then on the phone, they tried to tell me they put a sticker on my car ahead of time (lie) and the apartment company hired them (then why were they surprised?) I asked them, and they hung up on me. The person on the phone must really love being yelled at, it must be what they’re into to be working at such a horrible business. Despicable.

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Jonathan Schwartz

Had a car towed, but person at booth was very efficient. In addition, though my car wouldn't start, someone was able to jump start it with cables. Really appreciated all the assistance.