Mr Towit's Wrecker Service IL 61602

C

CC CC

These people are rude and I dont understand how they got anyone giving them 5 stars. My husband got into a head on collision and was taken to the hospital so the officer called MrTowits. After that its been hell dealing with anyone in MrTowit. We've called asking to get his stuff since the vehicle has been a total loss and they been nothing but rude. When we first call they didnt give us much of the cost or how to get our stuff. They just keep telling us pay the bill and come get the things. Only after the 6th call is when they finally told more info on how it works or the cost. They charged us over $700 for 1 day of having the car. By the time we had the money to get it out it was over $1200. Even when we came to pick up the car and gave them the money they were rude. After giving them the money I asked where will they drop off the car so the other tow company can get it and they keep telling me across the street only. They owner or the boss then close the glass window on me when Im trying to clarify where.They got over $1200 for just picking up a car, ripped us off our money and still couldn't be a tiny bit nice and respectful.

R

Ryan Smith

SCAMMERS! I had an employee get his car impounded with my businesses tools in it. Welders and other expensive things. It was his fathers car and his father had past away a few months before. They took inventory and knew what was in the car the day they took possession. When he went back to pay they refused to release the car and belongings (including my belongings) to him because they said the car wasn’t in his name even though he had the death certificate with him. I went with him and had my receipts for the tools. By IL law they are supposed to give you 30 days before they scrap the car. It was towed on the 27th. He got the letter later obviously, then they crushed it on the 12th of the next month. We went there and they claimed they “send the cars straight to the scrap yard and don’t go through them or even look in them.” Does anyone really think my brand new welders and other tools in the back seat really went to the scrap yard……..? Yeah neither do I. Not to mention we did talk with another tow yard down the road and they said “oh no way… they always clear out vehicles before they go, it’s free money. Tow companies always say that to avoid confrontation. Plus it’s a liability, they have to check out the car to make sure someone or gas tanks aren’t in the car before scrapped.” They scraped it early just to simply steal my equipment. And now my employee has no car because they refused to release it to him although everything was legit. I hope those scamming thieves get what they deserve. Currently looking into legal action. It may not be worth it but it’s a matter of principle. If you are weak minded and crooked you shouldn’t be in a line of business where you can take advantage of people because your morals will continue to slide even further. Do not let these guys tow your car. You might as well just light your car on fire if you have anything nice inside of it.

K

Karen Kendall

Had a flat needed it towed to tire king, Ramzi showed up within 10 min of calling was real respectful nice and quick. I would totally recommend this place to other if they needed a tow. Thank you so much.