Krystal TN 37405

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Ursula Kiel

The burgers were soggy. Meat was uncooked. The lady at drive throgh looked like she had been sleeping. Another Krystal's in Chattanooga will never get our money again. Visited today (11/8/25) at 6:30pm. Please rethink how you guys are staffing this resturant.

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April M

Come on y'all. This the second time in a row we've ordered dinner and you can't seem to make plain cheese Krystal's, so again the kids have to wait to eat because we have to figure something else out. We said plain, you WROTE down plain, passed that back and then made every single Krystal with mustard and pickles. Except for the one Krystal we checked, hilariously. We won't be back to a Krystal ever again. It's depressing. I would normally say I get it, but I worked at one, this isn't that hard. Not worth the money or time.

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Travis Morris

The temperature inside was comfortable. The customer service was decent. Me and my son got the all-you-can-eat and we had to start off with 4 and then each time we wanted more we could only get 2 at a time. This was kind of stupid!! I understand why they do it but I do not like making several trips, especially seeing that all of the employees are either outside smoking or in the back cussing and joking around while people are waiting in line.