Speedy G Towing Inc IL 60010

B

Bunyod Nabiev

On Dec 2, 2025, I required assistance to extract my tractor from snow. The service was advertised at $395 per hour. The actual on-site recovery work took less than one hour, and travel time to the location was no more than 30 minutes (round-trip approximately 10–15 minutes from your advertised base). Despite this, I was presented with an invoice totaling $2,370 and was informed that the vehicle would not be released until payment was received in full. The invoice contained the following charges: Fuel Surcharge 1 × $395.00 HD Recovery Service Per Hour (Tractor) 2.5 hours × $395.00 = $987.50 HD Recovery Service Per Hour (Trailer) 2.5 hours × $395.00 = $987.50 I have several serious concerns regarding the billing: The vehicle involved was a tractor only; no trailer was attached or recovered. Charging 2.5 hours for trailer recovery appears to be an error or unjustified. The total time billed (5 hours across tractor and trailer) significantly exceeds the actual time spent on site and in transit. After the vehicle was hooked up, the operator refused to release it until payment was made on the spot and declined to accept credit card payment over the phone, accepting only Zelle or EFS. This created considerable pressure and limited payment options in the moment. The operator also refused to allow the driver to retrieve his hat and jacket from the cab in freezing conditions before towing the vehicle away. I find these practices highly concerning and potentially in violation of fair billing and consumer protection standards. I request a detailed explanation of the charges, a corrected invoice reflecting only the actual equipment used and time spent, and an immediate refund for any overcharged amounts. I have retained all relevant documentation and photographs and will be escalating this matter to the appropriate state regulatory authorities and industry oversight bodies if a satisfactory resolution is not provided promptly. Thank you for your immediate attention to this matter.

E

Edwin Ramos

If I can leave -0 stars I would. I was made to pay upfront through venmo. I waited over an hr and then I called to cancel the help. When I called I asked if I would be refunded they said yes. Ive been fighting to get my money back or at least most of it back. This happend 11/24/2025 and still no return in sight. Please be aware these guys are a scam. Ill be reporting to the Better Business Bureau. Please be aware.

K

KrispyyyKream

Speedy G’s is the best tow company in the area! I have used them on several occasions. They have great customer service. Allen helped me today. He was patient & polite with me. Very nice experience. Would recommend this towing company to anyone looking for a reliable company with no hassle & great timely service.