ABC Auto Parts IL 60827

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kevin poindexter

Worst experience that I’ve had in a very long time dealing with an auto salvage yard. I had to get my door replaced due to an accident, so I called myself saving money by getting the exact same door replaced. I found the replacement door online, but somehow the color was not the same whether it be my fault or theirs, I own up to it and payed to have a replacement door installed and also payed the 20% restocking fee so I was out of additional $520 on top of the $1576 that was spent the first time around. The first time that the door was installed, they swapped my tinted window and vent visor over to the new door . The second time they told me that the window had to go back with the old door so they kept my tinted window and tossed the vent visor in the backseat so I had to go and pay to have the Window re-tinted and reinstalled the visor myself . I was so furious that I had to just leave after I sat there from 11 AM to 4 o’clock waiting patiently. I’ll never give this place my business again or recommend anyone to go there.

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Ernie s

What a pain trying to deal with them. Received quote via email. Tried calling and got an AI chat bot that successfully pulled up my quote. And was asked how I'd like to be contacted, text or call. Never got either. Tried a direct line. Just kept ringing. Finally got a hold of someone and they asked for a reference number. On my quote I have a quote number but nothing says anything about a reference number on my quote. Finally they do a part search again and am asked what I was quoted. Then say I can pay via zelle and pick it up in 4 days. Won't take credit cards. Way too many red flags for me.

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Nizar Qaki

I buy a fender and its have a dent no body told me its dented when im there they deny that and they say its not dented when you pick up and i show them video but they still dont wana return or exchange Thats bad guaranty and return policy