Associated Supply Co Inc NV 89119

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Joseph Peterson

I was contacted by this company on October 8, 2014 in to purchase “re manufactured ink cartridges”. I declined. I spoke to the representative a little longer and was told I could “check them out” for a couple months first before purchasing. I declined again, letting them know that I don’t go through ink a lot and may not use the cartridges by then (we are a small office of only 2 employees so we don’t print a lot of things). I was then offered three months to have a chance to try them out before paying for them. I agreed that if I had a chance to actually try them and liked them I would purchase them, otherwise I would send them back. Deal.<br>At the two month mark I started to receive phone calls to pay for the ink. I called back after 2-3 calls and let them know that I actually had another month to pay for them. When the third month came, I still had not used the ink cartridges. I received a phone call to pay. I did not return the phone call – there was no reason for not returning the call other than being busy. I received another a day or two later with a very rude message attached for payment “or else” type of message. I immediately called back and asked about the necessity of his rudeness. I then let him know I had not used the ink and would be happy to return the cartridges to him as they were all still in original packaging, still inside the shipping box with invoice. The representative declined my offer and said he would be sending me to collection.<br>Be careful with this company - better to purchase new ones probably

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Ryan Handschke

HORRIBLE COMPANY!<br><br>After declining call after call, I finally took them up on their offer. The manager made me an offer I could not refuse. He said he would simply send me a cartridge out free of charge and I could try it out for 45 days, and if I was not satisfied, he would send a prepaid label to have it shipped back at no charge to me, risk free. He also said we would not hear from them until after the 45 days, no bill, nothing.<br><br>Well I received a bill within 7 days and called them back. I already had a cartridge in my printer and wasn't going to immediately change it out just to use theirs. They said that is fine as long as I had it figured out by the 45th day. Well, there was no way for me to clear through their cartridge and mine within that time frame to see if their cartridge was worthwhile. I requested a return label, and they refused stating I had to pay the shipping back because I had not yet opened the package so there was no way for me to be 'satisfied' with the product.<br><br>I then replied I would open the box, call them back, tell them I was not satisfied and request a return label. KENT, who I was speaking with got belligerent and told me no one made that offer to me and that I would just use the cartridge for free and no matter what, claim I was not satisfied, and would send the cartridge back basically getting a free cartridge. If this were true, I would have opened and began using the cartridge immediately. I'm an honest business making an honest living and was accused ill-mannerly of using deceptive practices. After arguing back and forth for a few more minutes, he got my email address and said he would email me a pre-paid label. Its been 48 Hours and I still have not received it. I tried calling after business hours today. I will try again on Monday.<br><br>They are very friendly and confident in their product when they are trying to get you to buy it. As soon as you have it, whether you use it or not, they could care less about you as a customer, or the product. They just want your money.<br><br>AVOID THIS COMPANY AT ALL COSTS!!!!

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Travis Meils

Scammed!! I received a phone call to receive toner cartridges and if they don't work for me I can have them returned at their expense. The toner arrives in old looking boxes and I have not had the opportunity to try them when they called for payment over the phone so I said I want to return them before I found out they wouldn't work for me. I was then told I would be responsible for a 15% restocking fee and return shipping and I was promised by the supervisor in the beginning they would pickup the full expense of the return in any scenario. Just wanted to warn people to be highly cautious when using this company they were dishonest with me and hung up when I argued my case with them.