Atlantic Recovery NC 28401

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Elisabeth Olson

My car was towed mistakenly and they were so nice and made it very easy/quick for me to get it back which is such a rarity when it comes to tow companies. It's never a fun situation to be in, but it's a lot less stressful when you have kind and professional folks working to help you out. Thanks again

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Caylee McGarry

The lady at the desk was very nice. My car was repossessed and I worked my ass off to get my car back! They mentioned that my car got cleaned out because they MIXED UP the VINs and were setting my car up to be transported. I had an envelope with $15 and another stash of cash in my center console $140. When I asked about the money, I got a quick “everything is in the bag in the backseat.” I got home and cleared the whole bag and my money was gone. Stealing money from someone who was struggling to pay for their car is a little low. You guys mixed up the VIN numbers and cleared my car out when it wasn’t supposed to be. so even though I should’ve been a little more mindful, I think I should be getting my cash back. You guys should do better.

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parker mills

Atlantic Recovery is a complete disaster. They towed my car during their sneaky nighttime rounds, claiming it had no parking sticker—wrong! My sticker was clearly displayed in my rear window, as my apartment complex instructed. They said they took pictures but couldn’t be bothered to look closely or use a flashlight. The apartment management wasn’t even notified, forcing me to file a stolen car police report. The owner, Will Hewett, claimed my window was “too dark,” but they’re doing rounds at night, so how does that even make sense? When I arrived, he insisted the sticker should be in the windshield, directly contradicting what the apartment instructed. Will offered no accountability, just endless excuses, and never even apologized. Their unprofessionalism cost me and my roommates hours of time. If you need a towing company, look elsewhere—this place has no integrity and is a lawsuit waiting to happen.