AJ's Towing & Recovery NJ 07110

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super investor

Be careful with this company! It is a scam operation. We parked in the parking lot directly opposite Dollar Deal (address: 701 Frank E Rodgers Blvd N) because we were going shopping there. When we returned to our car, two thug-like men were waiting and said we weren’t allowed to park there. They demanded a $275 fine, cash only, or they would tow our car. We paid and asked for a receipt—it was issued under your company’s name. This proves the money went to you. We will report this to the IRS to investigate whether you are paying taxes properly, since it is suspicious that you only accept cash. Later, we passed by the same place again and saw the same two men lurking near store entrances, setting traps for customers and fining them. If anyone has had a similar experience, let’s report them together! We can’t let this fraudulent company continue operating.

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Vanessa Guzman

I had an issue where my car wouldn’t start and needed to be towed to the dealership. I called this company at 8:30 AM, and they gave me a price over the phone, assuring me they’d send someone. They asked me to text my information, which I did, but I never got a reply. I told them I needed the tow by 1:30 PM to avoid rush hour, and they agreed. When I followed up later, they suddenly told me I had to sign a contract before they would send anyone. I signed, and they promised someone would arrive in 45 minutes but I ended up waiting two hours. When they finally arrived, the owner changed the price from $175 to $200, claiming it was because of rush hour. I agreed just to get it done and asked them to take the car straight to the dealership. Even then, I got to the dealership before they did. When I called for an ETA, I was told “10 minutes,” but another full hour passed. When they finally showed up, it was a completely different truck they had switched vehicles without telling me. Because of all these delays, my car missed its service appointment. When I asked about a discount, the owner was rude and dismissive, saying I had signed a contract. His attitude was nasty and unprofessional, and he clearly didn’t care about the massive inconvenience they caused. This company is dishonest, disorganized, and completely unprofessional. They change their prices, make you sign confusing contracts, fail to communicate, and treat customers with no respect. The only reason I paid was because I had no other choice. I would never recommend this towing company to anyone. They will waste your time, overcharge you, and treat you terribly. If you do call them, record every conversation because they will tell you one price and then try to rob you.

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Yecenia Irizarry

From my experience this seem this seems like a deceptive and unethical business practices. AJ Towing, subcontracted by JMV Boot Service, operates in a manner that raises serious legal and ethical concerns. Upon retrieving my vehicle, I was informed I would be paying two separate companies (one for the boot, one for the tow) yet I was issued a single invoice bearing a JMV Boot Service stamp, with no clear separation of charges. The total cost to reclaim my vehicle exceeded $700, cash only. This lack of transparency is unacceptable, particularly given that the original total was $770 until a worker arbitrarily deducted $50 from the towing fee. What’s more disturbing is the attempt to silence public criticism. After sharing my experience on social media, I received a direct message threatening legal action for defamation unless I removed my post. This is not only inappropriate but could be considered an attempt to intimidate and suppress consumer rights. In this economy, few can afford to lose hundreds of dollars without clear justification. If you have experienced a similar situation, I strongly urge you to contact the New Jersey Division of Consumer Affairs and file a formal complaint. Consumers deserve transparency, fair treatment, and accountability. Not threats and financial exploitation.