Family Auto Body Inc CT 06606

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Kevin Plass

Another company feeding off people at their most vulnerable time. Wife broke down yesterday, cop called this company without even giving us the opportunity to call elsewhere or contact our insurance company. I tried getting on the phone to ask the driver how much it would cost and he played stupid as though he couldn't hear me. They also refused to tow it anywhere else except their garage. Finally gave my wife the bill after waiting there for over half hour and claimed they were giving her a great price of $300 to tow the car less than 8 miles. And then told us we needed to get the car within the hour or we would get hit with $30 overnight fee.

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Samuel Baumgartner

Scott is very rude and you can tell he all he cares about is trying to rip you off. He adds payments to your bill without reason, hangs up mid phone call when questioned, and refuses to accommodate or even work with the customer. Would not recommend this place in the slightest, has been a terrible experience.

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Tisha G

This place is a RIP OFF. PERIOD! I had my car stolen and got towed here on Saturday. We wanted to bring my car home to a mechanic the same day because the car was drivable but the owner refused to do the paperwork, telling us to come on Monday instead. When we went there on Monday, he said payment in cash, that too a large sum. He should have informed us earlier when we called or when we met on Saturday that the payment would be cash. How do you expect someone to carry such large sum of cash always with you. He was rude, unprofessional and had a big attitude all the time. Don't ever do business here.