Rider Towing GA 30533

D

Douglas Morgan

Recommend this towing company for all of your towing and recovery needs. Great owner and great operators. Friendly, honest, straight forward and have never turned down a tow for me. They are my first call for my company for EVERY towing need.

A

Adam Butson

Requested a winch-out and was told I’d receive a quote before work began. Due to poor cell service, I couldn’t send photos, but that was communicated up front. They initially sent a truck that was too large and had to return to swap vehicles. The second truck completed the recovery successfully. Afterward, I was quoted: • $150 clean-up fee • $250 after-hours fee • $1,350 off-road recovery I was shocked by the recovery charge and asked if payment could be delayed until Monday so I could get manager approval. I never refused to pay. The owner, Keith, called and immediately became hostile, raised his voice, and threatened legal action when I questioned the price and mentioned I never received the promised quote beforehand. The after-hours fee was eventually waived, but the interaction was unprofessional and the pricing lacked transparency. I paid the bill, but I would not recommend this company and advise others to get everything in writing before agreeing to service.

D

Dan T

Rider towing towed my 42 foot motor coach from Blairsville to Cleveland Ga. after a mechanical issue. Keith arrived on time with the proper truck for the job. He was very meticulous and detail oriented with the set up and hook up to assure my rig would not be damaged in any way. This tow included a difficult route over blood mountain and the Rider team executed the move flawlessly! These folks are exceptional professionals that are experts at their trade. If I could give a 10 I would! The best of the best! Thanks Rider!