Clifford's Towing & Recovery LLC IL 60585

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Lauryn Nash

Horrible service!!! Insurance company used them they were supposed to meet me at my home location. Called me one time I missed the call cus I was away no message left no text. I called back 2 minutes later and they sent me straight to voicemail. I called back again 10 mins later same thing. I called the insurance they called these people and they told my insurance they were outside my garage while I was on the phone with them. I was standing in my driveway! They supposedly took pictures of my driveway and sent them the same exact time I was on the phone with my insurance. Hoooow??? I don’t even write bad reviews! But I have been waiting on a tow for over 6 hrs and for them to lie like that is so crazy!! Now I have to pay out of pocket to get my car towed because they lied. Edit post: I would like to take the time to come back to this issue. Zach the Gm at this location reached out to me this morning to get a better understanding of what happened. I explained to him the entirety of the situation. And Zach was able to get back in contact with my insurance company and correct what happened. This is the type of customer service that went above and beyond!!!!!! Like I stated above. I don’t even write bad reviews but I’m so very happy he was able to rectify this and get it handled! Zach definitely made my day so much better it was already a stressful situation. Thanks Zach from Clifford’s you’re awesome

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Angie H.

I have road assistance through my car insurance. While I had trouble getting service through them once it was sent to Clifford’s my car was picked up sooner than the estimated time. Plus my insurance gave them the wrong pick up address. The driver called me and drove to the correct location. He was professional, picked up my car quickly and it was delivered to my mechanic. Thank you for such great service.

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Ray Webster

I had a blowout this morning, Statefarm sent out these guys. They were awesome. They knew what they were doing and did it ever so efficiently. I can change my own tire, but it was 6 degrees and the tire wouldn’t come off. These guys knew what the other guy was doing and they had it done in no time. Even gave me a little hint on what to do next time.