Salvage & Co Indy IN 46268

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Jon

I ordered online and went to the showroom for the first time. The parking lot is co-use with several businesses and you have to fight semi trucks.<br><br>Online orders can take days to be ready, even though there are no customers actively at their warehouse picking up. They wanted to charge a restocking fee for items that they said I couldn't pickup when I was there physically at the store.<br><br>Their showroom and the warehouse are the same location. Their showroom also has red dot stickers (40% off) on some items but is not necessarily reflected in online prices. I would recommend checking the price and/or Google Lens the item.<br><br>They just resell products from Target mostly. A lot of the furniture was damaged in the showroom. Just save yourself time and go somewhere else.<br><br>I came into the showroom and bought an item in person but wasn't allowed to get my online items at the sametime. Looks like the owner's response is to call customers names instead of fixing their processes. Your own worker said they could see the items but you wouldn't release them to me.<br><br>Take the free advice on improving the customer experience and making the business better.

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Christina Jenkins

What fun!! First time ever going and it was a trip! Find them on Facebook so that you can stay up to date on all the news and upcoming events that they have going on. Everything is priced at $5 or less unless they're larger items. They also have a showroom for a larger furniture items. You've got to come check it out!

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Ashlyn Smith

One star for blocking me on Facebook when I commented on your advertisement post for your 2/$1 bin sale with a bad experience today, due to misleading advertisement and pricing. I wasn’t rude, or incorrect but just wanted to make others aware. I came to google because I feel a company who cannot listen to the customer, acknowledge their mistake or allow feedback is not a business I would ever recommend!<br><br>I went for a bin sale. The sale was 2/$1 on bin items. Their Facebook page advertised this as a bin sale. Every single bin said 2/$1 and on the bottom of the page stated that adult items $5 and kids $3. Mind you they have racks of clothes as well as the bins. The kids clothes in bins were apparently not part of the sale, despite the video advertisment showing only clothes that were being rung up. There were so many upset people in the store for their error in advertisement and price labeling that the cashier was in tears. I felt bad for her. This was my first experience here. I live 35 minutes away. I most definitely would not make that drive again.<br><br>We spoke with management and they offered no help with their errors, or acknowledgment for the errors. They did offer a refund to my best friend.