Helton's Wrecker & Repair Services AR 72032

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Lydia Peacock

I called crying as I had had my first wreck and got stuck in a ditch and half of my car was in the air. I called and explained the situation, I stated the address two times and said I needed someone to tow me. He said it’d be $175 and I said “Yes that’s fine thank you so much.” And ended the call. 30 mins later I’m waiting and call again and asked how long they’d be, and he said “you hung up on us after I gave you the price. you need to call someone else because I’m not getting you!” And he hung up. I was shocked. Even if I actually hung up you could tell I was crying and shaken up and to say “I’m not coming to get you, call someone else” is just….yikes. Yikes. Don’t recommend calling them if you’re having an emergency. They dgaf

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D A

My vehicle was impounded after a wreck stemming from a thrill ride by some kids. That on Tuesday, two days before Christmas. I couldn’t reach the office until Saturday morning, where they would not give me the total amount to get it out. Just said I would need to come down and get it taken care of. On Wednesday morning December 23rd. I arrived back in Conway and Heltons told me they were closed. It would have to wait until Friday morning to be picked up. They said they charge by the day. When I asked do they charge on the days they are closed and I can’t get it out. I was hung up on. I shouldn’t have to get my own vehicle out of impounded in this situation, but ok I understand someone has to pay for their time. I guess I’m waiting until Friday and if they deduct all days I’ll leave an updated review and explain what happened. Or I will be

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Chaley Carter

I have to give a big thanks to Helton’s Wrecker service. My son was in a wreck Friday afternoon, the day after Christmas. His car had to be towed and we couldn’t get into it until Monday morning. He had cash, gift cards and Christmas presents in the car along with other valuables and everything was left in the car untouched. I truly appreciate their honesty!!!