Aenon Auto Recycling & Parts TN 38501

Recent feedback paints a sharply mixed picture. Many customers report rude or dismissive interactions-especially by phone-citing hang-ups, sarcasm, and poor communication about timelines and pulled parts. Complaints about pricing recur, with several noting used parts quoted higher than new online, and delays or refusals to verify parts or provide photos before purchase; shipped items reportedly arrived damaged with little help on claims. Product quality issues also surface, from bad transmissions to used tires failing shortly after installation. On the positive side, a minority highlight friendly, helpful service, quick in-shop fixes, and significant savings compared with other shops, particularly when visiting in person and calling ahead. Overall, the dominant theme is inconsistent customer care and reliability, distinguishing this yard from others nearby: in-person experiences can go smoothly, but phone service, verification, and after-sales support are frequent pain points.