Meagan's Towing & Recovery CT 06755

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Michelle Geyer

To avoid hitting a car I swerved and ran into a snow embankment. I called roadside assistance through my car insurance company as I could not get out. Meagan's Towing was dispatched to me. I did wait an hour but the service was great. Castro was the person who came to help me. He called and asked me if I was ok and if I had heat in my car as it was 2 degrees out. I told him I was fine and my car was running with heat. He asked me if it was safe to take pictures so he could assess the situation and see the best way he could get me out. I told him I could only get out on the passenger side but I could send him the pictures and he thanked me and said he would be there soon. He arrived and explained to me that he would have to slowly winch my car out so as not to cause any damage but I would have to watch for his signals on what to do. Turning the wheels, braking, putting the car in neutral then drive, etc. We had to do it slowly but he got my car out and with no damage at all. I was very grateful to him. Thank you Castro for your expertise and patience in getting my car out that embankment, especially in very cold weather.

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Michael Gatins

I had the unfortunate opportunity to use Traveler's Insurance Roadside Service today for the first time. The response from Traveler's was excellent, but even better was the service I received from the towing service they dispatched. I was contacted almost immediately by Meagan's Towing and Recovery to inform me when to expect the tow truck, and not long afterwards by the tow truck driver himself. The elapsed time from my call to Traveler's to the pickup of my vehicle was less than an hour. Every one involved was courteous and professional. I especially appreciated the prompt and frequent communication. Highly recommend and I have added Meagan's to my contacts should I ever need assistance in the future. A big shout out & thank you to Marvin & Alex from Meagan's!

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Maddie Roy

T is the best. He called me to make me aware of his ETA which I really appreciated. He let me sit in the cab while he loaded the car, so I wasn't in the cold. He was very personable on the drive over to the service center. 10/10, first tow experience (and hopefully the last) was wonderful through the whole process