Monro Auto Service and Tire Centers CT 06033

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Russell Ruyack

My regular mechanic was on vacation, so I tried monro I went in for a service engine light the man I talked to said leave it with us we’ll diagnose it, brought it in at 9:30 called me back at 11:30 said I need two spark plugs and a coil pack and a crank sensor, calls me back at 2:30 says your cars working fine went to pick it up drove it a few blocks starting shaking then the check engine light flashes, brought it back said I have to wait till Monday since it was Saturday I’ve paid $700 already call me Monday said while changing your spark plugs we stripped your o2 sensor & said we have to replace your electronic control module. Invoice $1100 for a total of $1,800, I’m thinking of calling consumer protection or BBB please don’t ever go to Monroe brake & muffler in Glastonbury.

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Ольга

We went in November to do an emission test. The catalytic converter has passed. Then in a few months someone stole the catalytic converter (no more damage or theft) from a home address that mentioned in the paper. Be careful with that service. Save your car.

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Tom Breitkopf

This place is great. I was an auto mechanic back in the 2000's. This place is honest and it seems they always offer multiple solutions depending on how much money you can spend. All the prices are very reasonable. They've done good to me so many times that I just always recommend going here. They've never tried to over sell me on anything. Most of the bad reviews I read here seem to normal shop stuff. They are a chain muffler shop. There is some stuff that's out of their control.