T & B Motor Sales and Service, Inc CT 06250

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Holland Strede

I was unsure of the services offered by the company but a quick phone call changed that! I initially called to get a price and schedule estimate. Needless to say the girl answering the call was wonderful and I didn’t need to call around other shops. Excellent phone service! Fast forward to an hour or so later, the tow truck driver called to tell me all went smooth and he was at the house for drop off! Blew my mind how prompt and timely this was. He not only asked me where I would like the non operative vehicle parked but also made sure it would not block any other spots. At the end of our call he said “ god bless and have a great day” Made me smile. Nice people are so hard to come by but T&B wowed me from start to finish. I will not only recommend them moving forward but I will also never question that initial call again! I have a newly licensed 18 year old son whose car was broken down on the side of that highway so this was a great ending to a stressful evening. Thank you all and kudos to great customer service. Highly recommend.

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Rachel Joy

Absolutely outstanding experience with their towing service. My car was pretty far down a steep, icy hill. This was the third truck to come by and I thought I’d have to rent a car until the snow thawed. The driver was so determined and used some awesome ingenuity to get my car free. It had been about 22 hours of being stuck at that point and I could not thank him enough. I also spoke to someone on the phone and she was really nice and helpful. He called ahead to get info and then again when he was close. Really great work and I’m so grateful.

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David K Stearns

I’ve been going to T&B for 30 years . They have worked on my business heavy equipment and trucks and also on personal vehicles they have been upfront and honest to work with. I’ve sent numerous amounts of friends and family including my mother they treat you right. D Kyle Stearns