Kensington Family Auto Center LLC CT 06037

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Nadine Northway

I had a great experience with this dealership. They are helpful, laid back, communicate well, and have speedy service. Any of my concerns with the vehicle I was purchasing were addressed immediately and they continue to be helpful and polite after the car was sold. I wasn't sure how likely I was to get approved but they pulled it off for me and tried to fit everything, including gap insurance, within my budget. Overall I'm super pleased and will continue coming for service & if I need a vehicle again I'd consider grabbing another from them. No complaints! Been super happy and service and management is super friendly and helpful. Thanks guys for all your help!

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Redone Majd

I recently purchased a car from Kensington Family Auto Center and I couldn’t be happier with my experience. The entire process was smooth and stress-free from start to finish. Hakim was professional, knowledgeable, and never pushy. They answered all my questions honestly and helped me find the perfect car for my needs. The dealership handled the paperwork efficiently, and I appreciated their transparency and clear communication throughout the process. I highly recommend Kensington Family Auto Center to anyone looking for a quality car and excellent customer service. Thank you for making this such a positive experience!

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RACHEL VELEZ-COSME

Would give half a star if possible. They sold my son a vehicle that was salvage and did not tell us it was which is against the law in our state. Tried to give them an opportunity to rectify the issues as this vehicle broke down less than 2 years of purchase and due to errors on their end when they registered the vehicle the registration was cancelled. Untrustworthy business practices and we have all the physical proof and have hired an attorney and have made complaint to DMV. Do not purchase anything from here not worth the hassle.