Village Servicenter CT 06787

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Saige Michaud

My brand new car broke down at 6 am and I had it towed there so they could LOOK at it. They never called me so I called around 2 pm (8hrs later) he told me he hadn’t look at it and not to call again that he would call me. 7pm came and he never called I had work the next day and was hoping to have my car so I called again this time he told me he had just finished FIXING it I could come pick up today or tomorrow I said I’ll pick it up now since I work tomorrow. When I went to pick up my car there were Budweiser cans all over the garage and the guy JOHN was stumbling uncontrollably. Once he got himself stable he slid over a paper that said $680 and told me that was my total, the paper said nothing other than those numbers. He told me he had to put a new fuel pump in and he had gotten the most expensive because it was the only one available today he also said the only reason he did it is because “I was complaining about needing my car for work tomorrow” I called him twice and only ever said I work tomorrow after he told me it was ready and when I wanted to pick it up. Never go here I just wasted a bunch of money cause now my car won’t even start after being therefor a day and I had to pay another tow truck to bring it to a real mechanic. NEVER go here especially if you’re a female they will talk to you with total disrespect and try get every penny they possibly can!

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Mia Mitoma

Had a great experience... drove through from out of town for a conference and needed new brakes. I called and dropped it off the next day before my workshop began (they open at 5:30?!) and the brakes were inspected and replaced the same day for $250. I agree with the previous reviewer; this place is a small shop but were reasonable and trustworthy. I would definitely recommend this shop!

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J Bizzle

Was told they no longer work on engines at this location even though it clearly states other wise on the website. Very disinterested in helping me. Was hoping he could refer me to who could help me or tell me more about what's wrong with my car which I had to chase him down to try and get any information as he didn't meet me when I came to pick up my car just left the keys in it. Id only use this business if I was stuck and had no other choice.