Eastside Auto Salvage NC 28544

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Kate Hood

I just recently purchased a used 2018 Ford Escape I had taken the car in to have fluids changed along with serpentine belt . Mavis said I needed new struts and shocks. Along with new control arm in driver side. This was major work done at Mavis. Once the completed the work my car was shaking. It wasn’t doing this before I took it in. I returned to tell Mavis there is something wrong. They said the axel needed replacing Mavis ganged this at no cost. However the car was still shaking.SoI took it to Ford , they said I needed a axel on passenger side after they replaced the axel it was still shaking, they said I needed a new control arm along with new motor. I was devastated. I decided I was taking it to East side. That’s when I went and seen Ken. He assured me everything was going be okay. They have a master mechanic. They would find out what is going on with my car., he assured me if it is the motor they can fix it. Ken called me saying your car is done, I will see you down here. OF course I had questions. He said he would explain everything when I get there. The major work I had done at other shops the bolts weren’t tightened. They fixed the problem for free. I immediately was saying no I owe you something for the work you have done. Ken said no ! Now start the car and Drive it . Can I say I was praised Jesus yes I sure was going down the road. Tears in my eyes. . Ken said if I have any problems bring it in. Believe me, I Will be relying on this garage for my auto needs. Thank you all for helping me. Big hugs to all of you.

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Sarah Steiger

Ken was amazing at Eastside and so was the rest of the crew! They helped me get my windshield squared away and worked with me on the price. I came all the way from Bayboro because they are truly the best around. You won't be disappointed.

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William Beacham

Great place to find items for your vehicles. Always treat me with respect (great people) and a valued customer. Whenever I need help pulling a part they help ASAP! Plenty of Ford vehicles on the lot. I am looking forward to visiting again very soon.