Eastside Towing & Repair GA 31525

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Courtney Woodard

Everytime we have used this company, they have been absolutely phenomenal. Courteous, arriving as soon as they can. Fantastic at keeping us informed. Very kind. No issues with towing and took care of our vehicle. Thank you so much for showing up to help us out!! (White mini van recently towed friday from Camden county)

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Teresa Mcminn

I'm from Asheville NC, I was traveling to Florida to see my daughter and be baby. I locked my keys in my car and I needed my medicine for my asthma. I called the police dept, they connected me with Paula which then she called Eastside Recovery Mr Reese was fantastic. Paula was awesome, my experience with Eastside recovery was so helpful to me. I wish that we had this same service in my home town.. They have a 5 STAR rating with me. Thank you guys so so much.

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Kenneth R. Morefield

My car broke down at a gas station in St. Mary's (right on the border of Florida/Georgia) on a Sunday evening. I had a nightmare experience with roadside assistance that dispatched Eastside. Eventually I was on a three way call and the roadside assistance took my money but could not or would not get they payment to Eastside. After an hour of arguing about who had cancelled the purchase order that roadside assistance was using to pay Eastside and it still not going through, Eastside dispatch agreed to let pay out of pocket to get the car (and myself) out of there. (I think Roadside Assistance wanted to cancel the service and send another company that couldn't be there until the next day, meaning my car would be impounded because it was blocking the gas station's fuel delivery.) Even though this was a bad experience, the reason I am giving Eastside five stars is because it appears to me that the Roadside Assistance subcontractor was not paying them, so they could have simply driven away when the Roadside Assistance . Eastside's dispatcher spent an hour on the phone trying to talk the Roadside Assistance into how to submit the payment, often being talked over or contradicted by the insurance subcontractor. By letting me pay out of pocket, they put my safety ahead of any conflicts that might be created with the Insurance Company. I eventually filed a complaint with the Insurance company (USAA) against the subcontractor, and will see how that is resolved. But in the end, that is a matter of $$$. What is important to me in this review is that while I was in a dangerous situation, they, not the insurance subcontractor, prioritized my safety and at least gave me the option of paying myself rather than simply cancelling the order that had originated with the Roadside Assistance.