Boyd's Automotive & Towing GA 30538

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Roger Dunlap

At the time of this situation, my wife and I are full time RVers staying in Fairplay SC. We went to leave the campground and found we had a flat front tire. I called our roadside assistance company, and they sent out Chris from Boyds Automotive & Towing in Toccoa with 2 tires. We had agreed to a pay a fairly high price since we were in a pinch...had a hard-to-get service appointment 100 miles away the next morning. When he arrived, I noticed the date code on the tires we bought were 0121...almost 5 years old! I guess I could have refused the tires but would have been stuck there and missed my appointment. Chris installed the tires in a timely manner. I was told I would have to pay a credit card fee, but assumed it would be 3% like most businesses, but not the 5% I was charged! Overall it was a model case of price gauging a customer stuck in a no win position. This company should be ashamed, and future customers should be aware of their business practices. To top it all off, I arrived at my destination that evening and find the hubcap cover missing from one of the tires that Chris changed. I texted him about it with no response...no surprise there. In addition to this review, I shared my experience with the company I use for roadside assistance and the campground where we stay. I highly recommend you find another business to support.

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Furkan PELEN

When my car was brought here by a tow truck, I was told there would be a $75 fee, but this amount was not charged at that time. Later, they claimed that a “mechanical inspection” was performed, yet no details or results were ever provided. I was also told that my car could stay there until the weekend and that I would not be charged for it. However, when I said I wanted to sell the car over the weekend, they suddenly asked for an additional $200 for things that were never mentioned before, bringing the total to $400. They try to charge for services that were never clearly explained or approved. This feels like a complete money trap. I definitely do not recommend this place. If you value your money and time, stay away.

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S P

Koen thank you so much for your professionalism and kindness. I was on the verge of a panic attack overwhelmed with life. Your kindness made my day your patience in the situation went a long way. You are an asset to this company.And I hope that they realize this. You were here within fifteen minutes of me, placing the toe service through my insurance. You hopped out of the truck with a smile on your face. Which was needed more than you will ever know. Thank you!