Bear Mechanical Services ID 83805

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Markus von Buckman

rude, disrespectful, carried my vehicle in the lot for months and only worked on it when i decided to light the fire, argumentative, i would pay some money up front in hopes of that getting my car on the schedule and would have to bring the recpts that i had paid some money down- usually cash. record keeping was questionable. every time i picked up a vehicle, i would b told that, "We fixed the problem but found another. we r too busy to fix that now u will have to bring it in later. and dont drive it too far with that issue unfixed." my money is green. customer service was superficial at best and ended at the front counter. in their defense, i want to say that the work i did get done seemed to be effective- not always on the first attempt... i was told by the front person, after having words w the owner and a discussion about professionalism and customer service, "hope we don't see any more of ur vehicles." I had to laugh to myself and out of respect for her, kept my muttering, "No need to worry about that." to myself.

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Wendy Childs

Super cool people. Was jammed packed busy. Took the time to take my car in and tell me what was wrong. I was worried the noise was bad. No charge. Ended up being a cheap fix i can actually do. Must appreciated! Sold people! Thank you!

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Jennifer

They are fair and honest and do a great job and quick repairs! Definitely the best place to go! They are busy but they got me in and repaired my Tahoe fast! I’m always very impressed with their excellent customer service, friendly staff, and quality work!