SBC Waste Solutions IL 60155

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Paul Ostaszewski

Like others have commented here…. SBC Waste is a terrible company. Their customer service is terrible. They continue to damage my property by using the robotic arm to grab the trash bins. Their operators have hit my garage door, aluminum capping around the garage door and my downspouts numerous times and have caused significant damage. When I contacted them about the damage I found out that they only have 2 weeks worth of recording retention on their truck cameras so because I didn’t notify them within 2 weeks of the damage occurring, I basically told “too bad” and they denied my claim. I opened a complaint against them with the BBB and submitted new time stamped video footage from my personal surveillance cameras which clearly shows them banging the trash bins against my downspout and they claim that their cameras don’t see damage being caused by the trash bins being set back so they denied my claim again. I was basically told that because there is existing damage that they can’t accept liability. So they want me to repair all the damage they caused and wait for them to damage it again and promptly notify them of the damage. Yeah… sure. Let me spend my money to make the repairs and just watch them destroy everything again and then probably deny my claim again. SBC, for being a woman owned business you sure do pull the same shady business tactics as non woman owned businesses. Glad you really set yourself apart from the herd. What a shame.

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Michael Hanna

This was my first time using SBC Waste Management, and I was pleasantly surprised! I used other services in the past and they always left a paper trail of trash. My pile was spotless when they left. The pickup was right on time, and the drivers were super respectful and professional. You can tell they really know what they’re doing ... everything was handled smoothly without any issues. It’s refreshing to see that kind of reliability on the first try. Definitely sticking with them moving forward.

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Frank Bucaro

I truly can't say enough great things about SBC Waste Solutions.. Between their haulers and all the way up to management and ownership. SBC responds immediately with great service and communication. Our streets are always clean after pick up date, They offer fantastic options with needing to throw away large items, and they go above and beyond to make it right if needed. We are lucky to have their service.