Rieger Motors IL 61741

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BreAnn Watenpaugh

First experience at Rieger Motors in Forrest and must I say, I was very pleased with the overall visit! I've been going to Janssens Auto in Fairbury (another wonderful, family owned mechanic shop!) for the past 5ish years when I had my 2017 Ford Edge. However, May 2025, my Edge reached 190k miles, coolant started leaking into the engine and within 2 months, the Ford Edge was officially done for. Still owing $10k on the Ford loan, a new engine was going to be $8k. At this point I might as well just buy a whole new car 3rd party. Dismayed and slightly derailed by this sudden revamp, I bought a 2004 GMC Envoy from a coworker who had just acquired the GMC for personal, auxiliary use. A little over $3k later, i was back on the road rolling Peyton & I to school and work in the Envoy. However, I knew the Envoy was going to need inspecting and possibly a few things tuned up for it to be up to par. But first, my wallet needed a break to play a little catch up from this speed bump Wheeewwww. 7 months later of breathing and car maintenance, my Envoy started not riding so smooth. I was recommended to go to Reiger Motors as they work on GMC's and provide good, quality service. When I called to schedule the inspection appointment, I spoke with a gentleman named Wes. He was very polite over the phone & seemed eager to get my car in and looked at. When I arrived at Reigers the following day, I was again greeted by Wes and my car was taken right back to be looked at. A quick 30 mins later, Wes brought me to the back of the shop with the mechanic, I think was named Steve (He has a fluffy, dark beard, I think glasses & very kindly) That way I could physically see what was going on with my car - to which I greatly enjoyed! Im a person who likes to learn, watch, engage, and be hands on, so being PHYSICALLY shown the damage on my car, where I could ask questions and make sense of it in my brain, was very very VERY appreciated. No mechanic shop has ever done that for me before. Brownie points! Unfortunately, the inspection results were, in other words, needing an entire new vehicle AGAIN ?‍♀️ important driving parts/rods are broken and was the "not so smooth" ride culprit. Its not safe to be driven so I have to take it very easy until I get into a different car. Wes and Kirk gave me great suggestions for vehicles and are keeping an ear open for any vehicle fits for us. The entire staff I met with today were wonderfully informative. They expressed sincere problem solving options, and they were all so kind & welcoming. I will certainly be recommending Reiger Motors when the opportunity arises, as well as bringing my next vehicle to them for any future maintenance & repairs. Thank you Wes, Steve & Kirk for everything you did for me today. The appreciation I have for you guys can not be put into words! ✨️PS✨️ Please don't honk or be mean to me if you find yourself behind me - I'm just trying to get to work/home SAFELY & now buy a new car.... again. ~ Sincerely A mama just tryna get through it ?❣️

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Mike Redenz

This place is great! I’m not from the area but while passing through I was in desperate need of an oil change and they got me in and took care of it right away. Wes is awesome and so was the mechanic Austin! Thanks guys!

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bill elhoff

1,000 miles from home and my car wouldn’t start! Wes and Austin from Rieger Motors performed some troubleshooting and determined additional diagnosis was required. Due to the lateness of the day they moved the vehicle into the shop and allowed me to use a loaner car to get back to the my hotel. The next day Steve determined that it was the starter. The starter was replaced and I was on my way before noon. The entire experience was fantastic! These folks were all very professional and made the entire experience painless. So nice to find a business and employees with such great customer service mentality!! Thank you!