NAPA Auto Parts IL 60025

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Rich L (Manik1013)

The facade attracts professionals, the service inside sends them to another shop. 1st impression.. they dont mind if u shop there or not, here's a tip, hire more people and enjoy more sales not lines.

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D

DO NOT ORDER ANY PARTS HERE EVER!!!! Ordered a tire patch for a tire puncture. Was told online that it would come next day. Some guy from the store called me to tell me that he can't give me the tire patch because it comes in boxes of 24. When you look online they don't even sell boxes of 24. How is that my problem and why are they making up excuses?!?!?!? DO NOT USE THIS STORE as they will not give you parts because they are to lazy to actual fulfil an order. Went to another NAPA had no issues and no made up stories. Asked the guy at the counter if what the other store said was true and the worker said most likely they were to lazy to do their job. I guess getting paid to perform a simple task is to much effort and doesn't fit the job description at this location.

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CBFB

I have been coming to this location for a long time and have never been disappointed. The staff for the most part has been there for a long time and they are knowledgeable and have no problem helping you find what your looking for. That is the problem with most other Auto Parts stores as there young kids and it's just a job for them with limited knowledge of cars, etc and so they can't really help you except looking it up on a computer. Hynes Auto Service is on back side of building, but I don't have any personal experience with them.