AutoZone Auto Parts IL 62656

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Larry Harl

Great place for your automotive needs knowledgeable staff and excellent customer service plus they offer free check engine light check and free starting and charging testing as well as install wiper blades and headlights and bulbs on many cars. If you need help with a car or truck AutoZone in Lincoln Illinois is the place to go

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Kelly Reinsmith

I can't say enough great things about the staff here. They have went above and beyond to help and assist me. I won't mention details as they may not always be able to do for everyone what they've done for us but Both Derek's and each employee have went way beyond their job to do absolutely everything they could to help us everyday for over 2 weeks. Thank you, you all deserve HUGE raises. We appreciate you and can't thank you enough for all you've done. AutoZone Corporate please know the staff here have exemplified everything you want to stand for, please reward them with something special

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Julio Salazar

I was 6 hours deep into a 17 hour road trip. Going from Michigan down to Texas for my former foster son’s wedding I was hoping it would be an easy drive. But around noon something had to happen. The latch to my Jeeps hood broke going 70 on the hwy. My hood starts flapping. I knew I couldn’t drive like that. I hobble off and pull into the small town of Lincoln Illinois. At this point I’m stressing, my hotel for the night is still 5 hours away and my phones signal is poor. I see a jeep dealership & pull in. It’s a stock part but they don’t keep any on hand, closest dealership with one is 3 hours away. I couldn’t drive that. I see the Autozone right there on Woodland road and I Hail Mary it. There’s no way they’d have the part I need. But I said screw it let me try and I walk in. The first team member to greet me was Eric, he pulls up my jeep and finds the exact hood latch I need within seconds. By some miracle they could get the part within a few hours! I just had to have a small detour there in Lincoln. He orders it, I park the Jeep and hang out in the parking lot. Now when I tell y’all they were the nicest people. I mean nicest. Their other team member Jason chatted with me and checked in periodically since it was pretty hot outside. They even got me a toy duck for Jeep collection, but it wasn’t just me they were being nice to. The entire time I’m there I see the best customer service ever. Sarah the store Manager and her entire team were constantly helping people, walking outside, helping people carry boxes, carry parts, helping little old ladies put on a set of wipers she just bought. I was blown away seeing a whole team of people being that helpful, cheerful and polite! Before long the part ended up arriving on their second truck. Marty the last team member I met that day rang me up just as helpful as everyone else. They had a set of tools I used to install it within 10 min I had it put in. By 5 pm I was burning rubber getting back on my way. Of all places I didn’t expect the availability of a part at Autozone over a Jeep dealership, and let alone the kind of customer service and great positive energy from the staff. Thank you to that entire team so much!