S & S Towing IL 60160

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T J

Towed my vehicle from my residence, where I lived for over a year, even though I had a valid S & S parking permit. Allegedly, someone impersonating the property manager called at 10:30 pm, stating I wasn’t authorized to park there. I had to pay $240.50 and put 50 miles on a U-Haul (I was in the middle of moving) to retrieve my vehicle at midnight. Despite the leasing office being closed and the property manager not being on site, having a valid parking permit and a copy of my lease with my vehicle’s information, my car wasn’t released without payment. I’ve filed a complaint with the state since the Melrose Park Police Department is just as incompetent as the idiots who work here. Since the person who released my vehicle failed to put her name on the form where required, number 1509 needs a new job. Very rude, incompetent, and provoking. She looked very stupid when she had to write the address off my driver's license and realized it was the exact address where my car had been towed. Operator 6040 needs a new job for failing to look in my window and verify that my car was authorized to park on the property, as I had a valid parking permit. There was also a fat man with boxing gloves on, punching the air behind the glass, I guess to intimidate me? I took a picture of him doing so after being accused of recording when I wasn't.

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Salam Sam

My car was towed without proper justification and I was falsely told my plates were expired. I was charged $240.50 to retrieve my vehicle. On top of that, my car was returned with a scratch that was not there before. This company appears to work with property patrols just to make money, not to operate fairly. Very unprofessional. I do not recommend this company.

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Ashley Schramm

S&S Towing is a total scam. I parked in Melrose Park with a valid pass from the homeowner while visiting a patient. Less than 30 minutes later, my car was gone. At first I thought it was stolen — turns out they towed it. To make it worse, they held my car hostage for $240.50 CASH ONLY (no cards, no exceptions). Who carries that kind of cash around? The whole setup feels shady and predatory. Unprofessional. Stressful. Dishonest. Stay far away from this company.