Firestone Complete Auto Care IL 60169

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Jakob Imhoff

I have always been a fan of Firestone, but Jim’s store here has taken me beyond just being a fan. I am always well taken care of. Everyone here is laid back and always go above and beyond whether it’s all my questions or with giving me every option. There is no shaming here either when life gets busy and I forget to stay on top of my maintenance - which I greatly appreciate. You’re treated like a person and spoken to with complete respect and thoughtfulness. I greatly appreciate how they consider your budget and bring options to best suit you. And everyone is super friendly! Well done and thank you all for taking care of me and my family!

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Gabi R

I came here Friday night in distress because my daughter blew out her tire. We walked in close to closing, but David and his team still took great care of us. I left feeling much better knowing my daughter had reliable tires. I came back Sunday for my own appointment, and the service was friendly, on time, and professional. They repaired my tire right away—something another Firestone told me to just leave the nail in! ? I appreciate the attention to details and got my oil change done at the same time. I really appreciate David and the team. Their customer service was excellent, and this is now my new favorite Firestone location.

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Silvana Dimas

Found this place in an emergency when my CEL came on. Drove in and was immediately helped by a service advisor. He was able to hook my vehicle up to his code reader and found that I had a very small evap leak. He recommended a solution, amd I was out with an hour in a half. I will be going to this location for further service as they are very attentive to their customers