RTD Auto Repair IL 60962

L

Lawante Montgomery

Very nice staff, quick services with reasonable prices! Definitely recommend.

T

Tara Rader

We had our vehicle towed there to get fixed. I was told it was okay to use my own parts to fix. It was no t okay, which I get, but I was told they could be used. I was also told they would let me know the progress and when I wasn't called and made aware, I called them. They were angry with me because I was pressuring them. I just wanted answers. I was restated poorly on the phone. When the vehicle was "fixed", I was called and told the price. I asked if the truck started and they laughed and said yes. It Did Not Start and we had to have it towed somewhere else. Not impressed with my experience and would recommend people to know exactly what they need done before leaving it, because you will probably be treated crappy if you ask questions.

S

S F

Spoke to a woman and she definitely had an attitude, and not a good one. She raised her voice and exclaimed, “We are not open on Christmas Eve!!!” That’s fine. I did not have a problem with that. I simply asked if they were open. I did not need or deserve the attitude. They might do great work, maybe. I will never know because I will not spend my money with a place that apparently approves of talking to customers in that manner. Poor customer service over the phone.