Sid Savage Auto Dealer Supply IL 60124

Q

Quality Auto Service

Terrible customer service. I just called to tell them that there were items missing from my shipment, even though the packing slip said they were supposed to be in this delivery. The guy on the phone told me multiple times that the package weight matches what they would expect it to be (we are talking about sheets of stickers here, $7 of product and cant weigh more than .1lb) and he can look into if we can dispute it with Fedex. I had to instruct to him that this was not a Fedex problem, and that their employees forgot to package our items, and that they need to just stick the missing items in a package and mail it to me, and he was still hesitant! Such an easy solution to a minor problem and they just absolutely tried to inconvenience the customer for no reason. Will absolutely never buy from them again. They sell stuff that you can find anywhere online anyway, nothing makes them special or will cause me to miss them at all.

A

ALEXANDRA BLANCO

Im gonna give them 1 start just because they don’t have less number. But is a very bad company. Never delivery the products on time, they are not honest with customers, and when you call them to ask for it, they are rude with you, and say is not their fault. Incredible!! Im not recommend you this company to buy anything. 0 stars.

M

Mike Elashkar

I placed an order and was shocked to find that everything was missing from stock — and not a single call, email, or message was sent to let me know. No update, no apology, nothing. I had to find out on my own after waiting unnecessarily. This is completely unacceptable customer service. If you don’t have the items, the least you can do is communicate. I won’t be ordering from here again unless something seriously changes.