Advance Auto Parts IL 60077

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dan traharne

Mark who works at this location is committing fraud. After giving me the wrong part I had to return it. My order was paid for in full with my credit card. When I returned the part instead of returning my money to the original credit card that paid for my order they decided to return the amount to a gift card that he never sent. We called the store and Sherry explained that the amount of the refund would go back onto our credit card as that’s the policy. After being told that her worker stole the funds she told us to find the gift card. (The gift card that they never gave us. We will be filing a police report. Do not trust this store with any refund. They are scamming customers.

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dorothe cooper

Fast accurate service by the super nice guy at the counter.Sorry, I should have gotten his name. Tuesday afternoon Feb 16. Young guy with I believe a couple of tattoos and or piercings. Installed, all three wipers on my car within moments. Thank you!

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Diane T

After visiting many stores, I finally found the exact paint I needed at this shop. Maria was so very kind and helpful from the start. Actually, even before I entered this shop... I noticed Maria rushing out the front door to catch an elderly man as he was leaving. With her smartphone, she shared with him some other places that may carry the product he was looking for. That really is good customer service. The store is very clean and organized. Maria personally walked me to every item that I was looking for. She patiently listened to my questions and suggested many good resources for me. Even after I made my purchase, I remembered that I would need a 10mm bolt later on. I did not have the original bolt as it had rusted and broke. She even walked over to the bolts display and opened one package of the 10mm bolts so I could see what they looked like. Maria is an absolutely amazing listener and very detailed in her customer service. Thank you, Maria! I feel ready to tackle my diy car repair.