Carquest Auto Parts - Dean's Auto Parts IN 46034

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And “AAnd” W

Small business but aiming high with the agenda. We came in a couple years ago for a battery. My son found two used batteries near the trash can at the apartment complex and saved them to properly dispose of as the other person was not being responsible. When time came a few months later He brought them in to exchange for a new one for our car. Small discount that helped. When months after, we come to find out the new battery, we were given was bad. Brought it back to warranty for a better battery. Come to find out that one was bad too. When we exchanged the salesman made us wait 30 minutes to get that exchange. Why, not sure. But it seems they may actually know which batteries are bad or maybe they helped it be bad. At any rate I feel strongly this may have caused my alternator to wear out having to work harder to keep Both bad batteries charged. Not good. Living in Cicero was a nightmare as we were not welcome. Only one business stayed professional. We had bad treatment all around. Will never shop here again, and no one should. It is the oldest and saddest behavior but not new to feed off of others less fortunate to gain in some way. Not good business or integritous intentions. The heart of a business is what matters and bad ethics for whatever reason is simply wrong and spreads everywhere. Even if you are a favorite customer it will in some measure happen to you. I will not support businesses that behave this way. Definitely not a coincidence IMO.

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Jerry Mosbaugh

The change of ownership is a breath of fresh air to an unnecessarily withering local gem. I purposely have avoided using for years because of non-existent customer service. I have given them another shot after many years, and was glad I did! Joe and Jeff will take this place to new heights, and I hope to help them get there by supporting their business. Recommended

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Shape Carguy

Jeff Rules!! If you are looking for some oddball part Jeff is the one to see, because he has enough experience to be able to find just about anything. Unlike many typical parts places who can't do anything if the computer doesn't show it. Jeff has the ability to look in the old school catalogs and find the needed item. He has been a life saver on many of my projects. Definitely worth stopping in!