A-Towing Service IN 46142

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Tim Bock

Called this business to retrieve my vehicle last Monday. Customer service is poor, Tony did not communicate they require cash-only. One could guess taxes for cash only business (wink, wink). There is no ATM on site, one can be provided easily. Digital transactions like debit card or Venmo is normal. Restrictive business hours do not allow working people to retrieve vehicles. It obviously leads to increased charges to the customers which is good for Tony, bad for customers. I requested the name of the person who requested the tow, and he could not respond. It may have been deceitful as far as I know. 0 star rating.

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Galilea Martin

I placed a call for a tow truck at approximately 5:30 a.m. During the wait time we were stranded in our vehicle with no heat in -4 degree weather, under an active extreme weather advisory. We called twice for an ETA but was told by Collin there was a 60-90min wait. Due to the length of the delay and concern for our safety, a sheriff had to stop and confirm that help was actually on the way. SHORTLY AFTER Josh arrived at 8am. Nearly TWO and HALF HOURS later. Josh had let us know that he was told about the call minutes before he came. We paid a price of $235 for a 40 minute drive.

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Larry

The were onsite in 15min. The gentleman was professional and efficient, had my Transit 250 freed from the mud in no time at all!!!