East Point Muffler & Brakes IN 46947

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Tami Chapek

I was traveling for work and had a cracked radiator. The team at East Point were extremely helpful and were able to turn the repair around in less than 24 hours for me. They were very professional and friendly - and I felt that I could trust them immediately (which is big considering I don't know much about cars). I'd recommend East Point to anyone and would go back myself if I lived in the area.

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james brown

I take my personal and Company vehicles to East Point and have always had great service at a competitive price. The employees have always went above and beyond for what ever my vehicle needs were and have even recommended other companies when they felt it was not a good fit for them. I’d rather that than winging it. Honesty, good work and fair pricing is all I can ask for. Thanks East Point.

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Jason Copeland

Hello I don’t normally do google reviews my experience at east point isn’t even deserving of a 1 star.I called east point Monday and spoke with Troy to see if they had time to look at my rear brakes I had a leak.They didn’t have time that day so I had another shop do an inspection.I couldn’t afford the repair right now.Troy randomly called me back on Tuesday saying my number randomly appeared on their caller id.I explained to him I had already had a shop inspect my brakes he says oh come by Thursday at 10am I’ll look at them see what the minimum repairs needed I might be able to save you some money so I agreed.So today is Thursday I brought my truck as agreed and another gentleman (probably the owner)took my truck back to look at the issue.He came back saying all these other issues that needs repairs without mentioning my main concern which was the leaking wheel cylinder passenger side I had to point that out after a full brake inspection that I never asked for wow a real smart huh.He looked suprised and disappeared again to the shop.Then Troy comes back to the front mentions yes It does need a wheel cylinder but would recommend both and both rear lines but says he will have to order parts and we can schedule the repair.Even though the first guy did a full inspection which is not what I asked for and Troy had never mentioned until the very end that I owed him $45 for looking at my leaking wheel cylinders.I explained to him at no point was there any mention of a $45 charge prior to this.So I basically paid $45 for Troy to tell me what another shop had already explained I even told him I wish I would have known of the charge upfront I would have just put it towards the repair..Very shady business.Incompetent employees n owners.Bad communication.Poor overall attitude towards customers.I hope this review reaches and is felt by the owner and staff of East point so that you are aware of your short comings as a business.I also hope this review is read and discourages you from wasting your hard earned money on east point.Word of mouth is still a powerful tool and can make or break a business do better East point.