AM-PM Towing & Auto Body NJ 07758

H

Harlan Scheckner

Terrible service so far my car got stuck on navy property tracks and they called these people to come tow my car out. Keep in mind my car was still drivable just had a flat tire. The tow guy was very rude and they refused to let me drive my car away once they got it off the tracks even tho both the police and navy police said I could drive it off if I wanted to and I even offered to pay them for getting my car off tracks but the tow guy said to me that I had to pay 400 something dollars to get my car dropped off where it was I am so outraged. Then after I was forced to walk to the train station I tried calling to ask about my car and the guy was extremely rude told me I had to wait till morning so basically I was stranded over an hour and had to take the train to where I live. Very unfair they could have worked with me. Sucks that this is what the world is coming to. One of the worsts parts is that I have triple A so that tow could have been completely free but instead I’m stuck with a huge bill. I also called back 10 times to ask if my car was damaged and to get my keys for my house back since they took my car key and my house keys where attached to that car key ring. They did not answer so I was forced to sleep outside on the ground outside my apartment also they didn't even let me check to see if there was more damage than just the tire. Since they have not answered after telling me I had to wait till tomorrow. I am an uber driver and really need my car and am struggling as it is and I just wish that these people could be more helpful in a time of need. Like this. It’s just unbelievable to me that they say they are open 24 hours but can’t answer the phone.

M

Moore4manzer

This shop has the worst customer service I have ever experienced. My sister and I were told we could have her car picked up the following morning. The employee who we spoke to on Saturday which was the following morning was very rude and made it impossible to have my car picked up. The employee first said I could have it towed and once my tow truck operator was in route the same employee told me he didn't have anyone to meet the driver at the shop. He was very disrespectful and lacked professionalism. I was charged for storage even though I was told I couldn't pick my vehicle up. The owner called to buy a nice review. (Yes Buy).. Overall Am/PM AUTO body of Port Monmouth NJ was a very bad experience. Now that I have made this review you choose to try and insult me .. Perfect. That's exactly how you do business. Very nasty .. Thanks for showing your true colors right on this review.. Good day sir.

C

Christopher Gibbs

Joe was fantastic! Handled my daughter's accident tow and cared about her well being! I would certainly recommend to anyone needing professional auto body or towing services!