A & M Repair & Towing MD 20879

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Morgan Gibson Kanner

I cannot say enough good things – Chris from A&M saved me. When my car stalled out in the middle of a busy, six-lane street I was by myself, and incredible scared and overwhelmed. As a woman in her 30s, I felt vulnerable and concerned for my safety. I was put through the ringer with Audi roadside assistance for several hours, with no relief or actual assistance. Montgomery County police had to call a tow truck for me, and I was so frustrated knowing I would have to pay out of pocket. Chris from A&M showed up half an hour later, and I am not exaggerating when I say I immediately felt relieved. He greeted me and the police officer upon arrival, offering the safety and security of the air conditioned cab of his truck while he towed my SUV — which he very kindly promised me would not damage my vehicle. He took my car exactly where it needed to go, and all the while was remarkably kind, comforting and patient. As a woman in her 30s, navigating a broken-down car by herself for the first time in my life, it means a lot to say that I felt like I had an advocate. I was safe, my car was safe, and I *felt* safe, thanks to Chris from A&M. And that’s the highest compliment you can give. Thank you, Chris, for helping me and being so kind!

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M Torres

My boyfriend was in a car accident and they towed his car on Sunday morning; you cannot do anything on Sundays which is a bit frustrating for people who need their cars. They stole his rayban sunglasses out of his truck which is disappointing. Unfortunately you can’t confront or ask them about it since they will deny it. Please do not leave anything valuable in your car even when you’ve just been in a car accident. Please have more decency and respect.

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K Taylor

This company towed my luxury car without my permission and caused MAJOR damage. The owner Mark Johnson refuses to take responsibility despite the damage being consistent with damage frequently caused by tow trucks. My bumper is hanging off of my new car and dragging across the ground and there are scratches on my back bumper and all he can say is, “we don’t give out insurance information. We don’t claim responsibility for damage”. I am going to the police and launching a full investigation as well as taking them to court. Save yourself the damage and do not work with this company! Update to their response: My car was not abandoned, it was in the parking garage right below my apartment and I left it in pristine condition the day before they touched it. A police report has been filed, there are cameras in the parking lot and I have photos of my car with the boot on it, a day before they touched it. The bumper is hanging off of my car, multiple pieces of my car were lying underneath it at the tow yard (I have videos). If this damage was done before they towed it, how could the pieces of my car make it back to the tow yard? Wouldn’t they have been left wherever the car was damaged at? The scratches on my bumper have yellow paint all in them, the same yellow paint used to write the tow number on my windshield. See you all in court.