O'Reilly Auto Parts MN 55376

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Nathan Becker

I had a disappointing experience attempting to return a set of unused, unopened rotors. The associate, Travis, initially refused the return, stating that a physical copy of the receipt was required and that the barcode on the emailed receipt would not scan. When I asked him to try scanning the emailed receipt anyway, it worked without issue. It was uncomfortable to witness an employee visibly frustrated over a straightforward return, especially when the item was in perfect condition and the documentation was valid. I expected a more customer-friendly and solution-oriented approach. Unfortunately, this interaction left me questioning the integrity and professionalism of the store’s return process.

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James Clanton

Pretty helpful with diagnosing my bad battery. Helped me pick out a new battery for $240 (gasp) all while talking smack about how Walmart batteries are dead right away and his never are. Guess what? Dead. These are the first jobs AI will take.

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Jason Hedtke

Travis was extremely disrespectful and rude. I called to ask about break pads and dude was very hesitant to tell me if they had pads in the price bracket I was requesting. Once I got the information, I went to the store and Travis kept making remarks and unprofessional comments about the breaks I was able to afford for my vehicle. I don't plan to return to this specific store because of this experience. Get rid of Travis