O'Reilly Auto Parts MS 39073

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thebeaverhunt1

Stop in and see Andrew and the guys/gals in Florence, MS. They are knowledgeable, friendly and can find Any part for your vehicle, look what they helped Me with... My '64 GMC 1000. Thanks y'all!

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Cameron

Great people and don’t mind taking their time to get the part that u are in need of.

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Ray White

I have a 2006 F150. I bought a Ac Compressor and freon 3 oz of oil. I paid $150 to get it installed. It was a bad pump, it cools just find. But it is loud. I took it back. It is in the truck. They can hear it. One employee said it sounds like a bearing. On the second trip the manager said sounds like clutch. I want them to let me get a new one. Take it home, pay another $150 to get it installed. Then bring the other one back. They want me to pay for new part . Then, bring the other back to get reimbursed. My deal is i have already paid. I want them to let me take it home them bring the other back. I'm the one out almost $400 for a bad part. FYI for the DIYER'S, they will not pay labor because you are not a certified mechanic. I would bet 80% of their sales are diy. My guy pulled a 40 min vacuum. Installed 34 ozs of refrigerant and 3 oz of oil. It was done right. I bet if i take them to small claims court. A judge would agree they owe me for labor and numerous trips up there dealing work this issue. I did everything right. I want O'Reilly to do the right thing. I have been buying parts there for years. I will give an update on the finale resolution Here is my update. The folks that work at O'Reilly in Florence are good people. This is corprate policies i have a problemwith . The $314.00 part they did reimburse me. It took 5 trips up there. That is time and money i lost. I figure around $200 for that. Then it cost me another $150 to get it reinstalled. So im out $350.00 dollars extra. FYI, people, if you are not a certified mechanic. They will not cover your labor cost. So that being said, 80 % of the customer's are at risk of it costing them if O'Reilly sells them a bad part. I guess i will give Napa a chance at my dollar for a while. I paid a man twice to pull and install an AC pump. Swap pump pulled a 40 minute vacuum. Install 34 ozs of freon and 3 ozs of pga oil. I can recharge with 3 ozs. It was done right.