O'Reilly Auto Parts MO 63020

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Stefany Stahl

Went in on 12/2/25 for a wiper blade replacement. The assistant manager Jeff and employee Steve was unprofessional in so many ways. They treated me with disrespect, very degrading because I was a woman , rolling eyes, and deep sighs because I needed help with my wiper blade replacement. He broke the new wiper blade twice when trying to install it and threw it on the ground cause he was upset he actually had to work. Even was cussing!! I even offered to go somewhere else, and I probably should have just walked out. Because he obviously didn’t know what he was doing and to be an assistant manager, that’s scary can’t install wipers. But Website says they will install wipers for free when the blade is purchased from the store. I have only lived in Desoto a few months. But this is by far the worst experience from an O’Reillys I’ve been too .

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Brent DeClue

They didn't have $130 to refund me for a part I didn't need that's ridiculous that a store didn't have a that...dear O'Reilly auto parts I will no longer be shopping at your stores if your employees are to lazy to run to the bank a stock their teal! I carry cash and will continue to do so..

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Judy Welborn

Went here today bc someone told me they had touch-up paint. The two employees were standing there with nothing to do. I asked if they had touch-up paint the color of my car. The one guy told me yeah in aisle 5. I didn't know what I was looking for. They didn't offer to help me at all. Just it's down that aisle. Lazy people.It was not the first time I've been there and recieved no help. They just look at you. Poor customer service.