Finishline Auto Salon NJ 08052

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Cole Zeisloft

I am compelled to share my disappointing experience with this establishment. Despite being a rare reviewer, their subpar service has prompted me to express my dissatisfaction. I had brought my truck in for a routine mount and balance for my new tires. Upon returning to collect my vehicle, I was dismayed to find my rims covered in brake cleaner and brake dust due to overspray. The following day, I brought this to their attention, and they acknowledged the issue, assuring me that they would rectify the situation. However, after leaving my truck with them for the entire day, the problem persisted. When I attempted to discuss this further with the general manager, the front desk staff member ridiculed me, indicating a profound lack of concern for customer satisfaction. Their dismissive attitude was further exemplified by the general manager, who also found the situation amusing. When I asked to speak with the owner I was denied. I am extremely dissatisfied with the customer service I received and would strongly advise against patronizing this establishment if you value your vehicle.

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Ameen

Shoutout to the Team at Finishline Auto Salon. They had the exact spare part I needed to have my Tundra cap locked on. I would definitely recommend stopping in and checking their shop out and all of their selection and services. Thanks again!

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Carla Kephart

I have a Subaru WRX, and I wanted to have a more aggressive look yet wanted the vehicle to remain practical. I contacted multiple places prior and none would even consider my ideas. After speaking with Tony, not only did he take my ideas and run with it, he also never made me feel like any of my questions were foolish. It is a wonderful feeling to have our ideas look great and also have tires that I feel confident on no matter what the weather.