iAUTOMALL NJ NJ 07604

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nancy kirchner

While the sales people are very friendly, they totally scammed me. Bought a car from them via the web. They shipped a lemon, and refuse to make it right. The tires are all completely bald- we called the police and they said the tires are illegal to drive on. It is illegal to sell a car with tires this bad. I’m elderly. I drove on them one time before the entire car completely died. The alternator was completely shot. The mechanic refused to fix it because the car is such trash. When I told the sales people, they promised that the warranty would cover the alternator; when I called the warranty company, the dude laughed- no way they cover alternators. Currently the car is a brick, and the sales folks are like ,”well sorry. No returns.” The emergency blinker would not turn off. It did not respond to the button. Well, when my son poked at it, the dashboard fell apart to reveal that the emergency button was not connected to anything. So, it was always blinking until it killed the battery. Sounds like a legit, not scams, company, right. Oh, there were bare wires just hanging out in the “trunk”. The cop looked at the car, and along with pointing out the bad tires, pointed to frame damage in two places on the car. So, not only is the car a lemon, it is unsafe to be on the roads, and they sold it to an old lady that they thought would just suck it up. This is the worst auto buying experience I have ever had. Avoid these grifters like the plague. They are nice, but sell lemons that they refuse to make right.

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Mark Anderson

I’ve been working with this dealership for a long time now, and I can confidently say they are one of the most professional and reliable dealerships I’ve ever partnered with. Since I ship vehicles for them on a regular basis, I get to see firsthand how organized, responsive, and consistent they are with every single order. Communication is always clear and timely, which makes the shipping process smooth and stress-free every time. All vehicle details, pickup instructions, and schedules are handled professionally, and there are never any surprises. They respect timelines, value professionalism, and truly understand how important coordination is in this business. What really sets them apart is how seriously they take their work and relationships. They are honest, easy to work with, and always focused on doing things the right way. It’s clear they care about their customers as well as their partners, which is why everything runs so efficiently. I highly recommend this dealership to anyone looking for a trustworthy, well-run business. From a transporter’s point of view, they are top-tier, and I look forward to continuing our work together for many more shipments to come.

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Krystal Snipes

10/10 DO NOT RECOMMEND! Seemed like a really great idea even though I was hesitant due to some of the reviews. Shawn made me feel at ease. I live over 2 hours from the dealership so when they approved me over the phone I was excited. I get there and after the deal is done he tells me I need to start my Jeep Cherokee Trailhawk by pushing the start button with the key fob because the key fob needed a battery. I replace the battery the next day. 5 days later, I get off of work and my suv won’t start. I call and text Ashley Tuddles (the owner) and she says oh it sounds like a battery issue. (I just bought it for over $14k with $3500 down, why would it need a new battery? A co-worker tried to give me a jump but it won’t start. So after sitting in front of my work for 6.5 hours working for AAA, he tells me the battery is fried. I get a battery the next morning and Ashley reimbursed me but the suv still doesn’t start. Oh and the battery was expired 12/2020 (it’s 2025). Ashley sends transport to pick up my suv because she says “we heard about Philly mechanics.” So after 3 and a half weeks I finally get word from her after calling and texting almost everyday. She texts me and says “I hope you understand that we can’t pay for this because it’s not our fault.” She took my suv to a dealer mechanic who didn’t even take my warranty. They tried to blame my co-worker giving me a jump with the cables on wrong as the reason my suv wouldn’t start. So after driving my suv. For 5 days, after driving home on that bad battery with my child in the car after buying it, after paying my car note and insurance for 2 months, after countless Ubers, rentals and rides. I finally got my suv back today. Please please please just take heed to these reviews. We’re only trying to save you the headache and heartache. They sell as-is cars, they don’t even clean them up and it seems as though they don’t know or care what’s wrong with them. It’s crazy to know that car dealers are still selling crap cars in 2025. They lure you in with “we have our own warehouse and mechanic” but he clearly isn’t very good and they sell anything. Very sad situation. DONT DO IT! It’s waaaaaaay better places with better cars and better service. JUST DONT SO IT! Ashley I don’t need a reply this was a complete headache. Last time I buy a used car even if the miles are super low. Oh and today (5/14) the day after I get my suv back from their mechanic, I take it to get a PA inspection and they tell me the engine is loose and there’s a crack in the exhaust. iAutomall is a joke. All Ashley does is come back here and respond to bad reviews with the same this I said. Take the time you’re spending on replying paragraphs to people you’ve sold vehicles to with less than favorable outcomes and fix the vehicle’s before you sell them. A battery was a simple replacement BEFORE you sell a vehicle. The batter was swollen. The expiration date was 12/20! Are you saying that the battery has 5 years left after it expires? lol. What’s a joke. I hope you sleep well at night knowing you screw hard working people daily.