Rossnagle's Service Center NJ 08865

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jcbiv

Got linked with them through aaa. Honestly the quickest and most truthful on eta I’ve ever had a tow truck drive give me. I’m forgetting his name but top notch driver, secured the vehicle and dropped it off at my local mechanic. Great service!

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Michelle M

The new woman working the front desk is awful. My husband and I have been taking our cars here for about six years. We started bringing our cars here because my parents have been taking their cars here for probably 15+ years. The mechanics are great. The woman who used to work the front desk was absolutely fantastic, she was such a sweetheart and so helpful. This new woman is absolutely AWFUL, the absolute worst attitude. Not only was she condescending and rude And also my husband when we called just inquiring about appointments, but she was also incredibly rude to my father, who was simply just waiting for a tow. My father is a senior citizen and did not deserve that type of disrespect at all from anybody, especially since he just called to find out how long the tow would be because he was waiting in the cold for over an hour. Whoever the woman is who works at the front desk needs training on customer service. The important part of her job is to be a friendly and welcoming to customers. She is the opposite. The amount of attitude she has is insane- because it’s completely unwarranted. Looking at other reviews- I see other people are bothered as well. Hire someone else.

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Dimitri

I never thought about leaving a review for this place because I’ve been getting my car fixed here only my entire life. They’re the best in this area period. Excellent customer service and wonderful staff. Thank you Cindy, Bob, and Pat for fixing my hood latch and giving me a lift back so I didn’t have to walk in the snow along the highway back home!