Pep Boys Auto Service & Tires NJ 07203

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bassem ghobrial

I had an excellent experience at Pep Boys Tire Shop! From start to finish, the service was outstanding. Sebastian, the technician who worked on my car, was extremely knowledgeable and thorough. He took the time to explain everything clearly and made sure the job was done right. My car is running perfectly thanks to his great work! A big thank you as well to Roselle, the Manager, for her professionalism and friendly attitude. She made the entire process smooth and stress-free, and truly went above and beyond to help. It’s rare to find a team that delivers both great customer service and high-quality technical work. I highly recommend this Pep Boys location — I’ll definitely be returning for any future car needs!

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Kristine

Friendly staff and an overall great experience at Pep Boys! The manager, Rosangela, is especially pleasant and welcoming. I really love that they send courtesy text updates so you can follow along with the status of your vehicle, plus a complimentary vehicle inspection report with photos — super helpful and transparent. Their lounge is also very comfortable, which makes the wait much easier.

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Rhea Anne Cook

Best Mechanic's Shop EVER. It was time for an oil change and a tire rotation. My Lincoln had been running rough, and as we used to say before computers ran our cars, it felt like it was "missing". I assumed they would suggest a couple of additional services (but at other shops in the past those suggestions were usually air filter, etc. NJ nothing that ever made alot of sense to me or that I would necessarily notice after the fact) so I hoped the auggestions would make sense to what I was feeling when I drove the car. They suggested an alignment and fuel injection and break cleaning. Mhhhmmmm, sounds like those things would specifically address my concerns. Give. The coming of winter, I didn't want to screw around, so I approved the additional work, especially ially after they let me know that if the cost came to $500 before taxes they had a store coupon for $100 Off! They were busy and I still got my car back in about 3 hours! So got most of my Saturday back to boot! Drove away FEELING the difference in the alignment and acceleration - WOOT WOOT! Shout out to Rosa, the manager, who makes us, the customers feel welcome while making sure we're taken care of! Merry Christmas Pep Boys Auto Service in Roselle! Happy to have you in the neighborhood!!