Transmission and Car Care Center NJ 07203

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Jose Antonio Abad

This review has been a long time coming. I want to give a huge thank you to Matt for everything. Came into the shop feeling defeated with my transmission issues but still positive seeing the good reviews. Right through the door he reassured that I was definitely in the right place & was ready to get to it and even ordered me an uber home with the assurance that that it’s all in good hands. My coverage was through a 3rd party warranty that only wanted to cover a trans with the same mileage or more than I already have which he stated wouldn’t make sense as you could run into the same problems or worse along the way & be back in the shop again. He went over & beyond to find me a better trans with more than half the mileage lower while giving me and amazing price to get it all done in the same day as ordering & shipping it to his shop. Since then my car has been driving & shifting amazing. I held out a bit because I only drive a few miles to work & back but I finally did a long drive recently & I was amazed at how smooth the trans felt & first thing that came to mind was “I NEED TO DO THIS REVIEW ASAP”. There really isn’t enough words to explain how grateful I am to have found a honest & great person such as Matt in a moment where you feel the worst because your means of transportation gives up. A lot of places will have you feeling overwhelmed but when you walk into his shop he’ll have you laughing, smiling & feeling confident to drop your keys & wait on that call to receive what feels like a brand new car. If I could give 100 starts on this review there’d be no hesitation. THANK YOU ??

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Damion Thomas

Damion and I appreciate Matt for everything he done for our 2013 Nissan Rogue we had a transmission issue and our car was sitting for 2 years. Matt had to replace our transmission it is now running smoothly he then reset the Rpms. Everything went back normal. This was an overall great experience. Matt works with every customer and make sure he keeps a great relationship with us all, He cares about his business and does not try to just get your money he wants what’s best for you and the best interests in fixing your car without charging an arm and a leg to break the banks. Thank so much Matt for helping us get our Herbie back on the road.

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Steven

Please stay far away from this place. I took my vehicle here to have the transmission checked. Matthew starts out all nice when it comes to dealing with customers but quickly the communication and actions flipped. He claimed he was going to check my vehicle but had someone else at the shop do the diagnostic and I was called once. Missed the call and tried calling back 3 times before they closed no answer. No follow up call the next day either. My vehicle was scratched while at his shop. Which I took video of the condition the day I dropped off my vehicle just in case something like this would happen. He argued with me about it and even highlighted an area in my screen shot that I texted to him was dirt on the bumper instead of the area in question. I even questioned him about what was being done to my vehicle because I received 4 notifications for abs and other faults on my vehicle while it was at his shop. Inspecting a noise from the transmission doesn't require anything with the abs or any other systems to be disconnected or tampered with. Which raised a red flag immediately with me. Save yourself the time and damage to your vehicle because of the lack of care by him and anyone else that works at this shop. Check the other reviews, the quality of work and communication is seriously lacking. Instead of him professionally communicating he results to immaturity with even review replies.