Legacy Car Sales NC 27508

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Kyle Brown

I wish I could give this place a 2.5, because it wasn’t the worst but definitely wasn’t the best. Pros: - had a lot of different cars to pick from - Process of test driving was pretty simple - They were never really that busy ? - Horton had all the paperwork ready when we came back to buy the car - Tommie paid for the car to get detailed. Would definitely ask for this! Cons: - Horton, the salesman there, just feels sleazy. I work in sales and I wish the “used car salesman” feel wasn’t a thing but it totally is. Doesn’t listen at all, and is just going to say what he needs to get the deal. (i.e. we drove up in a 5 series BMW and for the first 20 minutes tries to sell me on how good they are! Like bro I know! That’s why I HAVE one.) - Looks to be a common theme, but tags were NOT sent to us, when they clearly stated they would be since we live about 30 min away. We had to drive out there AGAIN to pick up the plate that was left under the doormat. - They would not negotiate at all on the price, even though we were paying cash! Looking back, I wish I would have been willing to walk away and get a better deal. Having the car for a month now, we’ve had to put about $2K into it for new tires and updated maintenance. Overall I’d say it was an okay experience but could definitely have been better. If you know your cars, and are willing to invest in getting it checked out by a mechanic beforehand, then I’d go here. I liked the car and knew what to look for when purchasing, and also took it to a mechanic to get it inspected as well. Just don’t expect them to roll out the red carpet for you lol.

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Sirena Manuel

I called Mr. Rowe, he responded quickly, He said he could get me financed, I told him I would try to get cash. The car ( 2013 BMW 528i RWD) was reasonably priced especially with the miles. I was finding the same car same miles for at least 3,000 more. I called him back asked him to get me approved for financing and he did. My credit is in transition :) so I wasn't sure if he could. I test drove the car, the entire time I had good positive vibes. I initially thought the car needed brakes and Mr. Rowe was willing to get me some he set up the appointment with NTB(Mavis) and it turned out that I didn't need any. It vibrated and shook a little bit when I stopped during the test drive. But now I realize it just needed to be driven. I haven't had any issues with the brakes. I have owned 3 BMW's and they all were used and they all leaked oil. That was expected, however, its not bad and a warranty came along with financing so I am not pressed. It rides really good and you can see and feel that the car was taken care of. I am highly satisfied with my purchase and my interaction with Mr. ROWE. I will be purchasing another vehicle from him in the future. Hopefully he can find me a Mercedes GLC next. Thank you Mr. ROWE for being so helpful. He also sent my tags to me since I live over an hour away. I most definitely appreciate that.

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Shirel

The only reason I’m giving this place a 2 is because the black guy always talks over you while trying to explain a problem. Saying he’s going to return your call & doesnt … & no one’s ever at the shop. How are you selling cars & never in the office something doesn’t add up here