F & F Automotive NC 27510

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Disinterested Wisdom

I've used them a couple of times but haven't been terribly happy with the service. The desk guy strikes me as dodgy, and he's always maligning the competition. He's also surly. I find it appallingly unprofessional. Finally, they don't take appointments except to leave your car before 9 with no indication of when they'll get back to you. I've had better experiences elsewhere around town and would not recommend to a friend.

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N S

I had an amazing experience with F & F Automotive! I had been going to a well-known tire shop in Chapel Hill for inspections and repairs, but when I asked for an inspection this time, they recommended numerous additional repairs, estimating the total cost at more than $2,000. Wanting a second opinion, I decided to check with F & F Automotive. They told me that I only needed half of the suggested repairs, and their individual estimates were less than half of what the other shop quoted. In the end, I ended up paying just 20% of the original estimate! One thing that really surprised me was that they changed my transmission fluid for an additional $100. I was skeptical at first because another tire shop had already replaced it just four months ago, along with the transmission pan, which had cost me around $1000. At that time, I felt only a slight reduction in driving noise. However, after this repair at F & F Automotive, the driving noise was completely gone—just for $100! If you're thinking about going to a famous auto repair shop or tire shop, I highly recommend giving F & F Automotive a try first. They saved me a lot of money and provided outstanding service!

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Zoe Bumeter

Had a great experience with F & F Automotive! When my old car started having trouble I was a little nervous about finding a mechanic (I'm definitely the stereotypical young (woman) college student that knows absolutely nothing about cars. I was hoping to avoid higher prices or being pressured into getting something unnecessary done). I believe it was Micheal who I spoke with throughout the process. He was very friendly and straightforward with what needed to be done / how they were going to proceed. They kept me updated on pricing and repairs so I didn't feel like there were any unexpected costs. They were able to get the parts, to my very old car, that a previous mechanic could not! BONUS points for a very speedy process. BONUS BONUS points for putting up with all the calls I had to make with my parents / grandpa while making the bigger decisions. I too had read (the few) more negative reviews and was a tad bit wary. However, my experience was nothing less than fantastic. I've had some friends (with similar anxieties) looking for a trustworthy mechanic and I would recommend in the future!