Smith's Automotive & Wrecker NC 28105

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Eva Mallaun

I have had a lot of work done on cars over the years, and I have NEVER been to a more crooked and incompetent repair shop. I came in with a specific issue already diagnosed and also asked them to check to see if any other repairs needed to be done. They said it would be $100 to check the whole car out. I agreed. They replaced a coil for $150 and charged me the $100 diagnostic but didn’t look at anything else on the car except the issue I told them AutoZone had already found. Scott told me that the $100 was just to diagnose the one issue. I argued that’s not what I was told, especially since I told them what needed to be done. He finally said he’d look at the car and came back with some small things like a faulty trunk seal and a bad tire pressure sensor. Said all was good. Next day, my car wouldn’t start and I was stranded - all bc Scott didn’t want to check my car out. I called him that morning to ask why he had missed such an obvious issue, and he said the prob was bc I was driving it rough and wires came loose. Whatttt?!!!! I know that he never examined the car. Either that or they are too incompetent there to know a problem when they see it. Scott literally said to me “I have to make money somehow” when I asked how he could charge so much for nothing. Unbelievable. I got RIPPED OFF!! Do not use this shop. I went to Christian Bros the next day and they checked my car out for free and found many major things that Smith’s missed all the while charging a bogus $100 fee. Avoid this terrible place.

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Linda Myron

I find them to be very honest they could’ve ripped me off very easily and they did not. I appreciate the honesty and I thought they had a fair price

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Andre Vernon

I received excellent towing service. It was easy to reach someone via phone, the price was reasonable, the wrecker truck driver was very prompt, and safely towed my dump truck. When the need arises again, I'll surely call on Smith's again. I strongly recommend their towing services.