Carquest - East Coast Auto & Marine Supply NC 27948

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Ernie Dabiero

My car battery died and needed replaced. I drive in to Carquest and asked if they do free installs if I buy a new one and Dave, the owner, said yes. I told him the make and model of my car and he said, "ah, that's a tricky one to replace." I told him "I know, I watched a YouTube video and knew I couldn't do it myself." It was about 3:15 when I arrived, and it was just after a snowstorm. I told Dave I could leave the car and have a friend pick me up, but he graciously said, "let's see what we can do." For the next hour, he skillfully removed a half dozen pieces required to get to the battery, successfully removed it and installed the new one, while all the while maintaining a friendly and professional attitude. Funny thing is, I was in Dave's store 2 years ago to have my battery checked before a long road trip, and Dave said it was fine and we should have no problems with it. He was right, it worked fine throughout a 15,000 mile road trip. I was impressed at the time because he didn't try to sell me a new battthen. That was very honest of him. I am glad that I was able to get the new battery now from him. I would highly recommend Carquest in Kill Devil Hills for your auto parts needs. Dave is fair and a very nice person to deal with.

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Mike C

This store is further from where I live than NAPA or Autozone, but I will gladly make the drive. They nearly always have the parts that I need or they get it within 24 hours and their prices are very competitive. I can't say enough good things about them. I understand that they have a great rep with local mechanics as well.

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Patrick Dunn

J.R. went above and beyond locating a specific gasket instead of the entire fuel pump while I was in OBX vacation. Due to shipping time and end of vac I chose to limp the car home. At home NOBODY could find the part and tried to sell me the entire full pump. I called JR hoping he remembered me and could locate the part number. He not only did that, but called the dealership with the exact description and part number. 20 bucks instead of $1000.00. They just dont make enough people like JR anymore. Carquest hired a great employee and an even better person in JR. I will be sure to stop back in during next years visit to appropriately express my gratitude. Thanks J.R. you did yourself proud!